OneUSG Connect – Benefits

Improving Our Service to You

Even though you will soon have two new ways to access your benefits, your benefits themselves are not changing.

Any benefits through the Aon Retiree Health Exchange will not change.

USG will introduce two new ways to access your USG benefits (retiree dental, vision, life insurance or pre-65 healthcare coverage):

  • OneUSG Connect – Benefits: This secure website will provide you with 24/7 access to your health and group benefits.
  • OneUSG Connect – Benefits Call Center: You’ll be able to get expert help through the convenience of a toll-free telephone number. You can talk to a benefits representative from 8 – 5pm Eastern time Monday – Friday.

USG offers two new ways to manage your USG benefits

  • OneUSG Connect – Benefits: Visit On the USG Faculty & Staff Portal home page, under MANAGE MY BENEFITS, click  the USG Retirees and COBRA Participants box.
  • OneUSG Connect – Benefits Call Center: Call toll-free 1-844-5-USGBEN (1-844-587-4236) for expert help.

Important News & Information

Retiree Reminder Letter – New Billing Process for USG Retiree benefits

Retiree Presentation – A New Approach to Benefits Administration

Retiree Billing FAQ – Questions about the new Benefits Administration System

Have coverage through the Aon Retiree Health Exchange? Reach your dedicated Benefits Advisor at 1-866-212-5052 or visit